We want you to have a smooth shopping experience. Please read our refund and cancellation terms below:

1. Order Cancellation

  • Orders can be cancelled within 24 hours of placing, provided they are not dispatched.
  • Once dispatched, orders cannot be cancelled.

2. Refund Policy

  • Refunds will be credited within 7 working days to your original payment method.
  • No refunds or cancellations are allowed once products are shipped from Sivakasi.

3. Damaged / Missing Items & Replacements

  • If you receive a damaged or missing product, kindly report it within 24 hours of delivery along with photos/videos as proof. Our team will verify and provide a replacement or refund.
  • Replacement products (where applicable) will be delivered within 4–5 working days after approval of the replacement request.